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Stronger Staff, Stronger Communities

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As communities face more complex challenges, confident teams handle hard days better, consistently delivering the essential services residents rely on. Staff report higher confidence resolving challenging interactions after attending professional...
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Achieve Your Mission with Exceptional Customer Service

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When organizations prioritize customer service, they create a welcoming and supportive environment for their clients, enhance their reputation within the community, and ultimately achieve their mission more effectively. Exceptional customer...
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Spotlight on the Women’s REACH Program

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The Women's REACH program, funded by the CT Department of Mental Health and Addiction Services (DMHAS), is here to support pregnant and parenting women facing substance use or co-occurring disorders....
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Fostering Community Through Landlord Partnership

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There is a need for supporting housing programs in Connecticut as housing instability and homelessness continue to impact individuals and families with children. Equally important is establishing stable tenancies for...
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Why Leadership Training Matters

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Are leaders made or born? The answer, of course, is both. We typically develop our own unique management style largely through trial and error. This “learning on the job” dynamic...
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