Training and Professional Development

The Connection’s Institute for Innovative Practice provides professional development and essential skills training to staff and emerging leaders. Customized organizational training provides innovative solutions to address today’s complex workforce development needs. All of our trainings are firmly rooted in culturally competent, gender responsive and trauma-informed care, to ensure safety and empowerment.

Our catalog of courses:

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View the full catalog

The Connection is a proud Tango Partner. We offer special savings for Tango Members. To receive a 20% discount on our courses, register as a Tango Member:


Mental Health First Aid Training:

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Thank you for last week’s mental health first aid training. I thought you were a terrific facilitator, both keeping us on task but giving everyone room to share experiences and insights. I’m grateful for a group that was so engaged. I think that everyone should take that class, no matter their field. I think the world could be a better place.

Beth Skudder
Program Coordinator & Girls Coach Girls Run Coordinator for Women and Family Life Center

Frequently Asked Questions

Participants may register online at Payment by credit card is available. Participants will receive a confirmation email once their registration is processed.

All courses offer a certificate of attendance and eligible courses offer CEUs.

If a training is canceled, all participants will be notified no later than 24 hours prior to the scheduled session. If The Connection is closed or has a delayed opening due to inclement weather, all trainings will be canceled, and will be rescheduled to a later date.

Participants may withdraw from individual courses at least five business days prior to the training to receive a refund. Cancellations made without adequate notification will not be refunded. Training packages and series are non-refundable. Participants can withdraw from individual courses by contacting Nikita Joslyn, Director of Business Development at

Participants will receive a confirmation email with the training details and Zoom link. You will also receive a reminder email before the scheduled training. Contact Nikita Joslyn, Director of Business Development at if you have any questions.

Training is available virtually for convenience and safety. When trainers are onsite providing custom training, trainers will practice social distancing and wear masks. All trainers are vaccinated.

Can't find what you're looking for?

The Institute for Innovative Practice at The Connection can partner with you to create professional development courses that are specific to your organizational needs.

Contact Jessica Smith, LMFT, Deputy Chief of Business Development at or (860) 343-5500 ext. 1125

Contact Michele Klimczak, MA, LMSW, Director of Training and Grant Management at or (860) 343-5500 ext. 1051