September Training Snapshot

DATE: September 7, 2022

Providing Care Through a Trauma-Informed Lens

This comprehensive training provides an in-depth exploration of the art and science of trauma-informed care, with a focus on applying theory to direct practice applications. Trauma will be discussed as a universal human experience, giving participants the opportunity to think about the complex trauma of those served, the life experience that each helper brings to the work, and how to form healing relationships that position clients for optimal success.  Key topics include the science of traumatic memory, viewing challenging behavior as the communication of a need, the importance of self-awareness and self-care for providers, and strategies for building safety and trust.


DATE: September 8, 2022

Engaging with Clients in a Crisis

Mastering the art of crisis management is not only necessary for the safety of staff and clients; it also offers powerful opportunities to assist clients in learning to modulate their emotions. This course will present a trauma-informed approach to crisis management which begins with a mindset of connection vs. control. As helpers we tend to move quickly to a “squash it and fix-it” approach, which can quickly enflame situations. In contrast, a focus on empathic engagement will move clients out of fight, flight or freeze states so they can problem-solve rather than react. The Heart-Head-Heart model will be presented as an extremely effective way to validate, de-escalate, and provide solution-focused strategies to assist those in need.

Suggested introductory course: Providing Care Through a Trauma-Informed Lens


DATE: September 9, 2022

The Essentials of Treatment Planning

Treatment plans are the road maps driving the process of meaningful behavioral change. One of the major challenges for clinicians is creating a clear plan that has person-centered goals, broken down into achievable steps that move the client forward and instill hope. In this training we will review the function of treatment planning in behavioral health and outline the essential elements of a clinical treatment plan. Evidence-based theoretical orientations including Motivational Interviewing and Cognitive Behavioral Therapy will be highlighted as effective strategies to facilitate collaborative therapeutic relationships that sustain client engagement and ensure ongoing progress.


DATE: September 14, 2022

Change Management

Change is inevitable in organizations and programs. Whether planned or unexpected, helping employees cope with the uncertainty of change is a critical management skill. This becomes even more challenging when leaders themselves might be feeling some of the same anxiety their team is experiencing. This training will help managers understand and respond to the potential destabilizing effect of change on the entire team and offer positive strategies for moving forward. Topics addressed include crafting the message in a manner that conveys opportunity, and promoting resilience and empowerment through collaborative, solution-focused approaches.


DATE: September 16, 2022

Understanding Your Attachment Style

Our innate attachment style — secure, avoidant, or anxious — exerts a powerful and largely unconscious influence on every relationship we have. Everyone has a unique default mode of relating to others based on our earliest experiences with caregivers, but this does not mean we need to remain locked into old repetitive patterns of interaction. Through building our understanding of attachment and enhancing self-awareness about our own behavioral patterns, we can greatly improve our ability to connect with others: to exert positive influence as a leader, to form stronger therapeutic relationships with clients, and to improve relationships with family and friends.


DATE: September 20, 2022

The Art of the Case Note

“If it’s not documented, it didn’t happen.” The accurate and timely recording of work with clients is an essential skill in the human services and an important indicator of effective case planning but writing a good case note is not as easy as it may seem. This workshop will give participants the knowledge they need to produce documentation that is professional in both tone and content, providing a thorough record of client progress, and the role of the practitioner in facilitating change.


DATE: September 22, 2022

Mental Health First Aid

Mental Health First Aid is a SAMHSA-endorsed, nationally recognized skill set designed to assist someone who is displaying signs of an emergent mental health problem or is experiencing an acute mental health crisis. This virtual course, designed primarily for non-clinical audiences, will teach participants how to identify, understand, and respond to signs of mental illness or substance use disorders. Mental Health First Aid takes the fear and hesitation out of starting conversations about these complex issues through providing a simple, effective action plan that ensures a safe and empathic response to individuals in crisis. Participants will receive certification from the National Council for Mental Wellbeing valid for 3 years.

Attendees will be required to complete a 2-hour, self-paced online course, before participating in the Instructor-led session.


DATE: September 27, 2022

The Neuroscience of Self-Care

The concept of self-care has become so ubiquitous that it can mean almost anything.  We all know it’s something we need to be focusing on, but where do we even start, and how do we know what really works? This training will begin from a foundation of our nervous system: the means by which we experience and interpret the world. We will focus on the unique challenges of self-care for workers in the human services field, exploring the science behind many popular recommendations and focusing on the techniques that are proven to heal and calm our chronically activated nervous systems.

Attendees will be required to complete a 2-hour, self-paced online course, before participating in the Instructor-led session.


DATE: September 30, 2022

Unconscious Bias: Confronting Harmful Beliefs

Practitioner self-awareness is a hallmark of an effective human services provider. The ability to reflect on one’s behavior and emotional reactions is a necessary component of quality client care and practitioner self-care. This course will be an opportunity for each participant to explore the unique values, motivations, and attitudes that underly their professional behavior with clients. Case studies will highlight the harm that can arise from unconscious bias. Strategies will also be presented for ensuring a truly collaborative, non-judgmental relationship with those we serve.

Attendees will be required to complete a 2-hour, self-paced online course, before participating in the Instructor-led session.