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Behavioral Health Services


One in five people has a diagnosable mental health issue. This common health concern affects the ability to sustain relationships, employment and housing. Often, substance use complicates the problem. The Connection staff is skilled in addressing all of these needs. If you or a loved one is struggling with a mental health or substance use issue, you can turn to us for help.

We offer a range of residential, outpatient and community-based services customized to your needs. Our community-based programs include outpatient behavioral health clinics, gambling-specific treatment programs, and state-mandated driving-while-intoxicated and drug education programs for first-time offenders.

Below is a listing of some of our Behavioral Health programs, click on each to read more…

The Connection Center for Behavioral Health

The Connection Center for Behavioral Health

The Connection Center for Behavioral Health provides the latest and most innovative substance use and mental health treatment services for adults and families throughout the state.

Services provided include:
  • Evaluations
  • Individual Psychotherapy
  • Relapse Prevention
  • Group Therapy
  • Medication Management
  • Intensive Outpatient
Center for Behavioral Health Location:
  • 101 Water Street, Norwich

Office Hours are Monday – Friday from 9:00 a.m. – 5:00 p.m, with evening appointments available upon request. Open Access hours where no scheduled evaluation is needed are as follows: Monday through Friday 10 a.m. to 2 p.m.;
Medicare, Medicaid, State and Commercial Insurances are accepted.

For appointments, call our Toll-Free HELPLINE (855) HELP 955 • (855) 435-7955



Cornerstone provides housing and psychosocial rehabilitation to adults with prolonged mental illness who are at risk of hospitalization or homelessness. The program is designed to serve clients in need of 24-hour support due to significant disabilities in social and daily living functioning. Located in New Haven, the house provides furnished, single bedroom accommodations along with a shared living room, recreational lounge, bathrooms, and kitchen facilities. Services within this congregate style community residence are comprehensive in scope but specially tailored to individual client needs.

All residents are expected to participate in a schedule of in-house and community activity such as day psychosocial programs, vocational training, or other activities that are appropriate to the individual’s needs, abilities, and interests. The goal is to assist individuals suffering from severe mental illness move from hospitalization to residence in the community, and to increase skills to live as independently as possible. The residential support services are integrated with clinical, psychosocial and vocational services offered by other providers in the Mental Health Network of South Central Connecticut.

Program services include:
  • Assistance with symptom management
  • Supervision of self-administration of medications
  • Guidance on budgeting and money management
  • Shared responsibility for the care of the house
  • Participation in group events
  • Orientation to community resources

For more information about Cornerstone, please contact Rachel Doody, Program Director, at (203) 777-3216 or at

Michael J. Perlin Center for Substance Abuse Intervention

Michael Perlin Center for Substance Abuse Intervention

Michael Perlin Center for Substance Abuse Intervention is comprised of a 10 or 15 week alcohol educational program and a 15 week drug educational program that address the problems of driving under the influence. This court-mandated program is designed for first-time offenders who are given the opportunity to erase the arrest from their records upon successful completion of the program. The program is diversionary in that was developed to address the public policy issue of operating vehicles while under the influence of alcohol or drugs. It seeks, through the use of an evidence-based approach of clinical intervention, to reduce the incidence of repeat or multiple offending. It also seeks to identify those offenders who are in need of more intensive services to address their substance use needs.

The Michael Perlin Center for Substance Abuse Intervention was established to honor the work of Dr. Michael Perlin, a former member of the Board of Directors of ALSO-Cornerstone, Inc., an organization that merged with The Connection, Inc., from 2003 to 2010. Dr. Perlin was Professor Emeritus of Public Health at Southern Connecticut State University and co-author of the Connecticut Pretrial Alcohol Education System, the State of Connecticut’s Drinking Driving Rehabilitation Program, which became the DMHAS-funded Pretrial Alcohol Education System and Pretrial Drug Education Program for first-time offenders. These two community justice programs, now provided under the umbrella of the Michael Perlin Center, enable The Connection to serve thousands of individuals in nearly a dozen communities throughout Connecticut.

For more information about the Michael Perlin Center for Substance Abuse Intervention, please contact Ryan Murphy, Program Director, at (203) 747-1657 or at

Norton Court Supportive Independent Residences

Norton Court Supportive Independent Residences

Norton Court offers case management and supportive housing services to adults diagnosed with chronic mental illness. The program’s focus is to ensure that its clients are able to live successfully and independently in the community. Norton Court is the only strictly scattered-site program in the New Haven area, and has been successful in reducing clients’ risk of hospitalization.

In addition to on-site and community based case management, program staff facilitate psycho-educational, recovery support, social and recreational groups weekly. Our groups are designed to meet the needs of clients who are all in different stages of recovery and are based on best practices curricula. Program services include, but are not limited to:
  • Housing assistance
  • Referrals to clinical and or rehabilitative services
  • Daily life skills
  • Crisis intervention
  • Entitlements and community resources assistance
  • Transportation assistance

Referrals are received through the Community Services Network (CSN). For more information about the Norton Court program, please contact Kristin Rice, Program Manager, at (203) 562-8260 or at

Outreach and Engagement

Outreach and Engagement

The Outreach and Engagement program is an interagency endeavor that includes The Connection, Columbus House, Inc., Hill Health Corporation, and Marrakech Behavioral Health Services. This multi-agency team provides a range of community-based services in New Haven to homeless adults who are not engaged with needed services.

The program serves homeless adults, ages 18 years and older, with serious mental illness and/or chronic substance use issues who are currently not engaged in treatment and other services, or who have a history of being discharged from treatment for non-compliance. Outreach activities serve to identify potential clients and screen for program eligibility. The ultimate goal of the Outreach and Engagement is to transfer clients to traditional, long-term services and/or natural supports.

A variety of case management services are provided according to the clients’ ability to identify needs and accept services. Such services include procuring basic needs, efforts to reduce potential harm to the individual, both imminent and chronic, and referral and linkage to various needed services.

For more information about the Outreach and Engagement program, please contact Keyonna Naughty, Program Director, at (203) 389-4357, or at

Park Street Inn

Park Street Inn

Park Street Inn is a 15-bed residential living center designed to meet the needs of adult individuals who have histories of multiple or prolonged hospitalizations, due to mental illness, and who face complex challenges that complicate their recovery.

The program is an innovative, multidisciplinary collaboration between The Connection, Fellowship Place, Yale Program for Recovery and Community Health, and Hill Health Corporation. The program provides a therapeutic, homelike atmosphere, where residents can safely address their individual needs. Through a high-structure, low demand community setting, the program provides residents with a period of transition designed to assist them in gaining the skills they need to live more independently in the community. The program is designed to meet the needs of persons who previously were unable to access the appropriate combination of resources and require a high level of support to assist them in developing fundamental skills that will allow them to return to their community.

Referrals into the program come from the state hospitals, including the Connecticut Mental Health Center in New Haven, the Greater Bridgeport Mental Health Center, Connecticut Valley Hospital, and the Hartford Community Mental Health Center. The program works with the existing Department of Mental Health and Addiction Services Local Mental Health Authority structure to coordinate each resident’s individual service/recovery plan from the point of early engagement through enabling a successful transition to his/her community.

Program services include:
  • Symptom management assistance
  • Daily living skills
  • Shared responsibility for the care of the house
  • Medication management
  • Goal setting
  • Budgeting and use of money
  • Transportation assistance

For more information about Park Street Inn, please contact Rachel Doody, Program Director, at (203) 848-3061 or at

Park Street Residence

Park Street Residence

The Park Street Residence Program offers case management and residential housing services in a clustered-site setting. Park Street Residence provides housing to 13 individuals with mental illness or a dual diagnosis of mental illness and addictions. Trained staff are on duty 24 hours a day to provide support and counseling to residents.

Park Street Residence is located in New Haven. The newly remodeled building offers attractive accommodations, including air conditioning, cable television, private baths and kitchenettes with microwave. This program is designed for individuals who meet eligibility criteria set forth by the Department of Mental Health or for individuals with other private sources of support. Residents must be able to pay their own housing costs and a modest monthly service fee.

Program services include:
  • Case management
  • Daily living skills training
  • Housing assistance
  • Crisis intervention
  • Medication supervision
  • Recreational activities
  • Transportation assistance

For more information about the Park Street Residence, please contact Rachel Doody, Program Director, at (203) 624-1153 or at

Pendleton House

Pendleton House

The Pendleton House Program is a multi-tiered program for chronically homeless adults with a serious mental illness and/or long-term substance abuse diagnosis. The program has two components.

Level I provides permanent supportive housing to residents of the Pendleton Shared Apartment House, which operates as a Housing First program. All participants are referred from the Greater New Haven Coordinated Access Network (CAN) and have been deemed chronically homeless. The residents have access to weekly case management which includes referrals for clinical and substance abuse treatment, support in negotiating and maintaining a lease, navigating roommate and landlord relationships, managing finances and budgeting, and utilizing community resources.

Level II provides on-site and community-based case management services, as described above, to adults with co-occurring disorders and/or who are experiencing homelessness. All referrals for Level 2 are received through the Community Services Network (CSN) and the Coordinated Access Network (CAN).

For more information about the Pendleton House Program, please contact Keyonna Naughty, Program Director, at (203) 397-0304 or at

Recovery House

Recovery House

Recovery House is a transitional living environment for people in recovery. Based in New Haven, the program offers clients a positive sense of direction toward recovery by providing a safe, sober, supportive and structured transitional living environment.

Recovery House provides temporary housing and support services for male and female adults who have a substance abuse disorder or co-occurring psychiatric and substance abuse disorders. As a transitional program for people in recovery, the program expects to reduce rates of client relapse, reduce rates of service utilization, and enhance the health of our communities.

Services provided include:
  • Referrals accepted 24 hours a day, 7 days a week
  • Accessibility to Narcotics Anonymous and Alcoholics Anonymous meetings
  • Vocational assistance
  • Drug and alcohol screenings

For more information about the Recovery House program, please contact Keyonna Naughty, Program Director, at (203) 946-3081 or at

Contact Us

Main Office
100 Roscommon Dr, Ste. 203
Middletown CT 06457
(860) 343-5500

Fraud Alert Line: To report a concern or fraudulent activity, please call 1-855-868-5656. All calls will be handled anonymously and in a timely manner.

For easy access to our services call our Toll-free Helpline at (855)Help955 — (855)435-7955 anytime during business hours. A trained staff member will assist you with your questions and will guide you to the appropriate Connection service.

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